How we work

A clear process, from first call to handoff.

At every step you know what you’re getting, what it costs and what we need from you.

Discovery

We meet with you and the people who will use the software, learn how the work happens today, and agree on what success looks like.

YOU GET

A written summary of goals, users and constraints

YOU DECIDE

Whether to move on to a spec

We write the spec: every screen, every user role, and what is in and out of scope. Then we give you one fixed price for each phase.

YOU GET

A written spec, screen sketches and a fixed quote

YOU DECIDE

Approve the spec and price, or ask for changes

We build in phases you can test as they are finished, so feedback happens early and there are no surprises at the end.

YOU GET

A working build to test at the end of each phase

YOU DECIDE

Feedback and sign-off for each phase

We launch the software, then hand over the code, cloud and app store accounts, documentation and staff training.

YOU GET

Everything from the handoff list, in your name

YOU DECIDE

Whether you want ongoing support

Questions

We write up the change, price it separately and only start once you approve it. The original price stays the same.

Tell us what you’re trying to do. We’ll reply within one business day.